Legal
Last Updated
27th May 2026
Please read these Terms of Service (“Terms”) carefully before using the Mail Ward platform (the “Service”). By creating an account, accessing, or otherwise using the Service, you agree to be bound by these Terms.
If you do not agree, you must not use the Service.
You must:
We do not permit consumer or minor usage.
You must provide accurate and complete information when creating an account.
You are responsible for:
You must notify us immediately of any unauthorized access.
You agree not to:
We reserve the right to suspend accounts violating this policy.
We strive to maintain 99% uptime; however:
We are not liable for downtime, delays, or data loss caused by:
Paid services require a valid payment method via Stripe.
Credits:
Failure to pay may result in service suspension.
Mail Ward integrates with third-party services such as Klaviyo, Stripe, Emailable, and Google OAuth.
We are not responsible for:
Your use of integrations is subject to third-party terms.
All content, trademarks, code, and documentation belonging to Mail Ward are protected by intellectual property laws.
You may not:
Limited, revocable, non-exclusive access is granted solely to use the Service for your business.
By using the Service, you confirm that:
We reserve the right to audit complaints regarding abuse or spam.
Personal Data is processed according to our Privacy Policy.
We do not permanently store email addresses imported for delivery validation.
A Data Processing Addendum (DPA) is available upon request for GDPR compliance.
We may suspend or terminate your access immediately if you:
You may terminate your account at any time by emailing [email protected].
Upon termination:
The Service is provided on an "as-is" and "as-available" basis.
We disclaim all warranties, express or implied, including:
Email deliverability scoring is probabilistic by nature; we do not guarantee inbox placement.
To the maximum extent permitted by law:
You agree to use the Service at your own risk.
You agree to indemnify and hold harmless Mail Ward, its owners, and employees from any claims, damages, or losses arising from:
We may update these Terms from time to time.
When we do:
Continued use after changes constitutes acceptance.
These Terms are governed by the laws of England and Wales, without regard to conflict-of-law principles.
Any dispute shall be subject to the exclusive jurisdiction of English courts.
You agree to comply with all applicable export control laws and regulations.
The Service may not be used in embargoed territories.